11.12.2018 - Customer Service

Customer Service

Sprechen Sie Deutsch? Are you a graduate from the German School or are you a native/ near native German speaker? Do you pride yourself with excellent customer service skills? Would you like to jump-start your career by working in a leading multinational organization based in Athens? Well, we have a fantastic opportunity for a full time job that will help you develop and grow your skills whilst working as a German Customer Service Advisor.

benefits

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • ​Real opportunities to develop within the role and also within the company itself
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call center company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organized within the team (team events, excursions, themed parties, sporting events, etc and much, much more

responsibilities

  • To act as the first point of contact for all German speaking clients
  • To effectively diagnose and solve day-to-day customer concerns and issues through various support channels such as calls, emails, chat etc
  • To provide an amazing, personalized experience to each customer
  • To take every opportunity to delight customers and exceed their expectations
  • To maintain solid customer relationships by handling customer questions and concerns with speed and professionalism

requirements

  • Be familiar with high-tech gadgets and customer service
  • Be an excellent/native speaker of the German language
  • Have fluency in English
  • Be PC literate (hardware, software, internet
  • Possess strong team spirit and written/verbal communication skills

apply now

Have some questions first? Feel free to contact our multilingual unit at multilingual@randstad.gr or at +30 2106770523.


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Γιάννης Πίσσης (95)

Ο Γιάννης Πίσσης γεννήθηκε το 1977 στην Αθήνα και αποφοίτησε από τη ΓΣΑ το 1995. Σπούδασε Ηλεκτρολόγος Μηχανικός και Μηχανικός Υπολογιστών στο Εθνικό Μετσόβιο Πολυτεχ [ ... ]


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