11.12.2019 - german service desk agent - athens

german service desk agent - athens
job description If you're looking to develop your professional career in technical support while using your German skills, you could gain valuable experience with our client, an IT company that provides a wide range of IT solutions, as a German Service Desk Agent in Athens.
If you have a customer service mindset and knowledge of printing machines, we think that it's time for you to apply!
Apply now and provide exceptional performance as a German Service Desk Agent.
benefits What our client will offer you as a German Service Service Agent:

● Excellent salary package ● Indefinite contract ● Stable morning working hours ● Independent work in international, flexible and open company ● Internal trainings ● Taking part in a new, international project ● Welcoming and friendly work environment within a young team ● Direct communication and flat structure ● Great opportunities for both professional and personal development ● Buddy program & space for your own ideas
responsibilities Tasks of a German Service Desk Agent:
● Act as a technical service point in 2nd Level Support ● Maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism ● Respond and record customer inquiries raised through inbound calls ● Troubleshoot and resolve common technical problems ● Delight customers with your knowledge and expertise in order to exceed their expectations
requirements Requirements of a German Service Desk Agent include:
● Excellent English and German are a must ● Experience with computers and print devises ● Customer service-oriented and cool-tempered profile wi ● Have a communicative and outgoing personality ● Ability to work on numerous tasks simultaneously ● Ability to learn new things, to take ownership and work in a fast paced service desk environment
information If the characteristics of the position German Service Desk Agent sounds like you or someone you know, we want to hear from you today! Apply online by clicking the ​"Apply now"​ .
Have some questions first? Feel free to contact our multilingual unit at multilingual@randstad.gr or at +30 2106770523.
Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential


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