01.06.2020 - Customer Support Specialist – German Speaker (Full-time, Athens, Greece)

Customer Support Specialist – German Speaker (Full-time, Athens, Greece)

Apply now for the role of Customer Support Specialist – German Speaker and be a part of the fiber optics & 5G network evolution in Europe, while working in a modern and flexible environment. 
You will be responsible for: 
-Conducting scheduling calls for field engineers & technician teams
-Updating and reporting of your daily activity
-Routing calls to appropriate resources, if needed
-Reaching personal and team performance targets
-Maintaining a professional approach towards the customer

To qualify for the role, you must have:
-University degree or equivalent
-Proficient command of the German language
-Excellent interpersonal & communication skills
-Very good knowledge of the MS Office platform

Ideally, you ’ll also have:
-Prior working experience in the customer support sector
- Ability to work Saturdays
-Excellent command of the English language

What we offer

-Competitive remuneration package (incl. bonus scheme)
-Opportunities to develop new skills and progress your career
-Continuous training programs

For more information/applications, please contact: hr@phoenixen.com