01.06.2020 - Customer Support Specialist – German Speaker (Full-time, Athens, Greece)

Customer Support Specialist – German Speaker (Full-time, Athens, Greece)

Apply now for the role of Customer Support Specialist – German Speaker and be a part of the fiber optics & 5G network evolution in Europe, while working in a modern and flexible environment. 
You will be responsible for: 
-Conducting scheduling calls for field engineers & technician teams
-Updating and reporting of your daily activity
-Routing calls to appropriate resources, if needed
-Reaching personal and team performance targets
-Maintaining a professional approach towards the customer

To qualify for the role, you must have:
-University degree or equivalent
-Proficient command of the German language
-Excellent interpersonal & communication skills
-Very good knowledge of the MS Office platform

Ideally, you ’ll also have:
-Prior working experience in the customer support sector
- Ability to work Saturdays
-Excellent command of the English language

What we offer

-Competitive remuneration package (incl. bonus scheme)
-Opportunities to develop new skills and progress your career
-Continuous training programs

For more information/applications, please contact: hr@phoenixen.com

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Ελένη Γέμτου (86)

Η Ελένη Γέμτου γεννήθηκε το 1968 και αποφοίτησε από τη Σχολή το 1986. Πήρε το πτυχίο της  και το 1993 το ΜΑ από το τμήμα Κλασικής Αρχαιολογίας του Ludwig Maximilian Universität Μονάχο [ ... ]