Customer Support Specialist – German Speaker (Full-time, Athens, Greece)

Apply now for the role of Customer Support Specialist – German Speaker and be a part of the fiber optics & 5G network evolution in Europe, while working in a modern and flexible environment.

You will be responsible for:

-Conducting scheduling calls for field engineers & technician teams

-Updating and reporting of your daily activity

-Routing calls to appropriate resources, if needed

-Reaching personal and team performance targets

-Maintaining a professional approach towards the customer

To qualify for the role, you must have:

-University degree or equivalent

-Proficient command of the German language

-Excellent interpersonal & communication skills

-Very good knowledge of the MS Office platform

Ideally, you ’ll also have:

-Prior working experience in the customer support sector

– Ability to work Saturdays

-Excellent command of the English language

What we offer

-Competitive remuneration package (incl. bonus scheme)

-Opportunities to develop new skills and progress your career

-Continuous training programs

For more information/applications, please contact: hr@phoenixen.com