Apply now for the role of Customer Support Specialist – German Speaker and be a part of the fiber optics & 5G network evolution in Europe, while working in a modern and flexible environment.

You will be responsible for:

-Conducting scheduling calls for field engineers & technician teams

-Updating and reporting of your daily activity

-Dispatching work orders and tickets to appropriate resources

-Bookings (tickets, hotels, equipment, etc.)

-Office administration and support

To qualify for the role, you must have:

-University degree or equivalent

-Proficient command of the German language

-Excellent interpersonal & communication skills

-Very good knowledge of the MS Office platform

Ideally, you ’ll also have:

-Prior working experience in the customer support sector

-Excellent command of the English language

What we offer

-Competitive remuneration package

-Opportunities to develop new skills and progress your career

-Continuous training programs

For more information/applications, please contact: hr@phoenixen.com