20.04.2021 - VIP Account Manager with German

Are you a German speaker with a native-like level, seeking new job opportunities in Athens, Greece? Are you interested in expanding your career in account management, while acquiring and retaining high-value customers?

How does the idea of joining the leading GameTech company in Greece & one of the fastest-growing in Europe sound?

In this role it's all about communication and client management. As a VIP Account Manager with German, you will be responsible for developing and managing high-value VIP Sportsbook players, aiming at building relationships that will drive loyalty across the company taking them to the next level.

The responsibilities of a VIP Account Manager with German will be as follows:

  • build strong relationships with key players to ensure highest level of retention through knowledge of customers, player behaviors, interests and dislikes
  • responsible for VIP base growth focusing on new players retention and reactivation
  • answer any day-to-day queries, requests and complaints and ensuring they are handled in a timely and professional manner
  • manage all aspects of the relationship with the player, including but not limited to hospitality events, daily/weekly/monthly communications, queries, contacts, and escalations
  • responsible to ensure the smooth running and success of the events process
  • set up bonuses for VIP players according to company’s guidelines
  • liaise with other teams and departments to find solutions

The ideal VIP Account Manager with German is / possess / has:

  • good understanding of online Sportsbook
  • excellent knowledge of Microsoft Office (especially Excel) & experience on CRM tools
  • understanding of CRM campaign planning
  • good analytical & reporting skills
  • customer-driven; Ability to react quickly to customer feedback and to adapt communication style based on customer needs
  • excellent command of English and near-fluent German
  • nice to have: Bachelor's/Master's studies will be considered as an advantage

For the VIP Account Manager with German position, our client offers:

  • exciting & friendly work environment
  • career & competencies development
  • continuous training
  • flexible working conditions
  • competitive salary package & bonus
  • internal competitions & rewards
  • team medical & life insurance
  • commuting expenses

If you are interested in applying for the VIP Account Manager with German position, we want to hear from you now! Apply online by registering on our website & submitting your application with the link below!


Από τη δεκαετία του '60 μέχρι σήμερα

Με την υποστήριξη:


Γερμανική Σχολή Αθηνών Galanis Sports Data


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